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SAP Knowledge Base Article - PublicSymptom
When assigning a new statements template to a Compensation or Variable Pay template it is possible to assign employees to this statement template based on different categories: country, department, location, Job Code etc
In some cases the categories displayed in the drop down menu do not match the customer’s requirements and this screen can be customized to include a wider list of categories.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"
Environment
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Reproducing the Issue
Navigate to Admin Center> Compensation Home> Selecting our Template> Complete Compensation Cycle> Rewards Statements> Manage Statement Templates> Actions> Assign Employees.
Here we can see a Group definition screen where we can select the categories to create our groups.
It can be possible that the system is not configured to show all categories available or just some of them.
Cause
Category not configured in the Data Model.
Resolution
If you would like to see more categories so you can launch statements for more detailed groups, please open an case with Customer Support defining what categories you would be interested in being displayed.
You can engage your Implementation partner or Professional services to have this categories implemented on your data model.
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Important:
Only standard elements in the system can be used as categories. Employee Central fields are not mantained.
See Also
Keywords
Statements, assign, categories, drop down, customize, statement groups, group filtere, people pool columns, category missing from people pool, not able to select category, category missing from dropdown , KBA , LOD-SF-CMP-FRM , Forms & Templates , LOD-SF-CMP , Compensation Management , LOD-SF-CMP-PS , Personal Statements , Problem
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