2162792 - No Approver Is Determined For Project Purchase Request.

When the Project Manager himself creates the Project Purchase Request, system is unable to determine the approver. The system will trigger an unassigned task.

SAP Business ByDesign

Checking the Purchase Request:

1. Go to Project Management work center.
2. Choose the Projects view.
3. Choose the project.
4. Go to Products tab and choose the Purchase Request Approval sub view.
5. Choose the Project Purchase Request XYZ.
6. Choose the Approval tab, you can see the No Approver found; task is unassigned message.

 Checking the Approval Tasks List:

1. Go to Project Management work center.
2. Choose the Approvals view.
3. Choose the Expenses and Purchases sub view.
4. Here you will not be able to see the approval Task for the Purchase Request XYZ.

The issue occurs because the Automatic Approval checkbox is not activated on the approval process.

If the project manager's substitute creates the project purchase request, it is expected that automatic approval option is selected in the approval process maintained in the Business Configuration. If the automatic approval is not selected then the system will not determine the approver and it will trigger the unassigned task.

Steps to Configure the automatic approval process:

1. Go to Application and User Management work center.
2. Choose the Task Distribution view.
3. Choose the Approval Processes sub view.
4. Choose the active approval process for Project Purchase Request.
5. Copy the approval process and create a new Project Purchase Request and enable the Automatic Approval check box.

System works as designed.

KBA , AP-PRO , Project Processing , How To