SAP Knowledge Base Article - Preview

2163108 - Adaptive Processing Server and WebIntelligenceProcessingServer restart when creating WebIntelligence document based on huge Excel file


When creating WebIntelligence document from Launchpad based on a huge Excel file (more than 7 MB) the following behavior occurs:

  • Adaptive Processing Server containing Excel Data Access Service uses high memory (More than 5 GB).
  • WebIntelligenceProcessingServer and Adaptive Processing Server containing Excel Data Access Service restart automatically.
  • The following error is displayed:

webi error.jpg

Notice that when creating the WebIntelligence document from Webi Rich Client the following error occurs: " An error has occurred from the server. Unable to create or update the Excel personal data provider: cannot open the workbook. (IES 10872)".



SAP BusinessObjects Business Intelligence platform 4.1 SP3


SAP BusinessObjects Business Intelligence platform 4.1


APS, WPS, Webi, refresh, leak memory, memory usage. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.