2163118 - List View reports show duplicate records in report.

Sometimes user reports issues where they get duplicate records in LIST View reports where these duplicate values come from Live Profile/Succession.

Reporting PROD/TEST

• Log in to instance with Support USERNAME
• Navigate to Home -> Analytics -> Reporting -> Report Center -> List View Report -> Click on update to see the latest report.

In the report you will see duplicate records.

This happens when Live profile/Succession Data have been choosen while creating Process and that Process is being used for affected List View Report.

• Go to Admin Tools-> Reporting-> Process and Forms

• Choose the process which has been used in Dashboard/List View Report

• Edit the Process and remove all the Succession data from Process and Save it.

List View Duplicates Live Profile/Succession , KBA , LOD-SF-ANA-VIE , List View, Spreadsheet & Classic reports , Problem