SAP Knowledge Base Article - Public

2163308 - Interview Central “Print and Go pack” link not working - Recruiting Management


When using Interview Central, users have the option to access the Interview Details where candidate’s resume, cover letter, job requisition details and competencies for interview are available. In this page, labeled as “Print and Go” pack, there is a link at the top which, by clicking it, do not perform any action.

print and go 1.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access SF BizX -> Recruiting;
  2. Interview Central;
  3. Interview Details -> Print and Go!
  4. “Print and Go” pack;


The “Print and Go pack” is a functionality which is currently not in place and working as designed. Currently, the system offers the two possibilities below:

Print the Job Details and Competencies be clicking on:

  1. “Print and go!”
  2. “Print”:

 print and go2.png

Print candidate’s resumes and cover letters:

  1. “Print and go!”
  2. “Resume” / “Cover Letter”:

 print and go3.png


Software Engineering has acknowledged this scenario, they are working towards to understand the "Print and Go pack" and the fix will be implemented during the Interview Central UI renovation work.

See Also

Please follow the link below for further communication from Product Management team: 


Print and Go pack; , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions