Symptom
You are about to send a new case to SAP Product Support for KM Content Management issues.
This SAP Knowledge Base Article provides you with guidelines and help you create cases that contain the necessary information for SAP Product Support to process your case as efficiently as possible.
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Environment
- EP Release Independent
- SAP NetWeaver
- SAP Composition Environment
Product
Keywords
Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, KM, Knowledge Management, Content management, startup, DBFS, FSDB, picture, repository , KBA , EP-KM-CM , Content Management , Problem
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