Symptom
- Although the service order has been created and released by some user, resource planner cannot find the corresponding demands. The issue only happens for certain users. If another user creates and releases another service order, the demand can be found by resource planner
- The dump happens and can be found in T-code ST22:
Category ABAP Programming Error
Runtime Errors MESSAGE_TYPE_X
ABAP Program CL_WFDS_APPLICATION_CRM_DEM===CP
Application Component CA-GTF-WFM - The message is raised:
Message class....... "WFDS_DEMAND"
Number.............. 002
Read more...
Environment
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
RPA, assignments, CRM_BT_LRP, WFDS_DEMAND, CL_WFDS_APPLICATION_CRM_DEM, MESSAGE_TYPE_X, SAPLWFDS_CRM_INTEGRATION, x002, gref_wfm, demands_check, WFDSOI, SoiSrchVS, /SAPAPO/CL_LRP_CORE, INSTANCE_FOR_SYSTEM, resource, /SAPAPO/LRP_ACCESS, authority, S_TCODE, TCD , KBA , CRM-RPL-SRV , Labour Resource Planning within Service , CRM-BTX-SVO , Service Order , CA-GTF-WFM , Workforce Management Core , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.