SAP Knowledge Base Article - Public

2164354 - Print Application Detail doesn't allow to change Display Options


A user has no "Display Options" button when printing an application, and the print does not inclue the whole application:


Disclaimer: Images/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SuccessFactors BizX  - Recruiting Management (RCM)

Reproducing the Issue

1. Go to any application

2. Click on "Print Application Detail"

2164354 2.png


The settings for the "mass print" were changed by this user or a proxy user in the past.


Proxy as the affected user or ask the affected user to follow below steps:

1. Go to the Application summary page

2. Select any applicant

3. Click on "Action" > "Print or Save":

2164354 3.png

4. Change "Items" from "Candidate-entered application info" to "All application info":

2164354 4.png

5. Select "Print Preview" or "Save to File"


Result: Display Options will be now available for the print from the application page ("Print Application Detail") for each job requisition and each applicant and the full application data will be visible on the print preview:

2164354 5.png


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