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2164759 - IDoc work items are flooding into user’s workflow inbox - TS74508411, TS70008373, TS30000020, TS60001307, TS70008125, TS30000078, TS00007989 etc.


  • IDocs are processed in the system. In workflow inbox (SBWP -> Inbox -> Workflow) of all users, there are lot of work items from IDoc tasks.

  • The IDoc task is one of the following standard tasks:

    • TS74508411 - Outbound, incomplete conversion
    • TS00008068 - Inbound, error message with IDoc 
    • TS70008373 - Error message w/o IDoc (status report)
    • TS30000020 - Error Message Without IDoc
    • TS70008037 - Display MC document (outbound w/o IDoc)
    • TS00007989 - Outbound, error handling with IDoc
    • TS60001307 - Outbound, error message with IDoc packet
    • TS00008070 - Outbound, syntax error in IDoc
    • TS00008074 - Inbound, syntax error in IDoc
    • TS70008125 - IDoc status report with post processing
    • TS30000078 - Notification for IDoc Status Report
    • TS00007989 - Outbound, error handling with IDoc
  • Users can see information like the following in the workflow log:

           Error in resolution of rule 'AC300000001' for step '0000000001'

           If the user simulate the agent rule AC30000001 via transaction PFAC using the container value from the work items in user workflow inbox, no agent returns.

This can lead to Timeout dumps in the system:
Category ABAP programming error

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP 


ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


WF_GDPR, SWF_WORKFLOW, WFMSTD, WF_SAP4ME, Incorrect status of inbound IDoc, &_WI_Object_ID.ShortMessage&, IDOCMSG, DISPLAY, IDoc Administrator, WE46, EDI_ROLE_FOR_MESSAGE, 30000001, SWWL, SBWP, WE40, PFTS, SWU_OBUF, General Task, General forwarding allowed, SQL_CAUGHT_RABAX, TS00007989, RSWWWIDE_DEP, SWW_WIREGISTER , KBA , ts20000051 , BC-BMT-WFM , Business Workflow , BC-MID-ALE , Integration Technology ALE , Problem

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