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2166496 - When trying to stop HANA through SAP HANA Studio, the following error appears "Error while stopping system [SOAP-ENV:Server] Invalid Credentials"

Symptom

When trying to stop / restart HANA through SAP HANA Studio, the following error appears:

'Stopping system '<SID>'..' has encountered a problem.
[<SID> <HOSTNAME> <INST> (USER)] Error while stopping
system

[<SID> <HOSTNAME> <INST> (USER)] Error while stopping system

  [SOAP-ENV:Server] Invalid Credentials

 

5-8-2015 1-54-08 PM.jpg

 

This situation could also occur in the following situations:

  • during a recovery since the recovery process will attempt to stop HANA.
  • upgrading HANA using hdblcm
  • trying to log into HANA Studio using the <sid>adm user

 

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP HANA, platform edition

Keywords

HANA Studio, Host Agent, Stop HANA, recovery, SOAP-ENV:Server, Invalid Credentials , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , BC-CCM-HAG , Host Agent , Problem

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