Symptom
For some reports listed they have hyperlinks that work and some that don't.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Cause
Admins can only access and execute admin based reports. These are highligthed with a blue hyerlink.
User reports cannot be executed by admins and hence why no hyperlink is available.
Resolution
On the Admin Side Reports Panel there are two types of reports listed:
Admin Side Reports and User Side Reports
- Admin Side Reports will be embedded in hyperlinks which give admins the options to run the reports in order to manage and track learning.
- User Side Reports can only be generated on User Side (Links Tile -> Reports) and admins can edit the report description and manage those reports (whether to publish, delete, edit code or re-import) on the admin side.
You will see a suffix as (User) at the end of these reports' titles to separate them from Admin Side reports.
Keywords
unable to run report, user reports, LMS reports, admin reports, hyperlinks not clickable , KBA , LOD-SF-LMS-REP , Reporting Data , How To