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2168022 - Error 18737 "ha_ibm_checkalive: the result format from clRGinfo is not in the expected format" - ASE HA

Symptom

  • sp_companion returns the following error:

sp_companion 'Node02', do_advisory, 'all'
go

ha_checkalive: Executing ....
ha_checkalive:: Engine affinity is already set to engine number 0
In ha_ibm_checkalive
Running ha_ibm_ossyscmd, with cmd =(/usr/bin/odmget -q"value=Node01 and name=APPLICATIONS" HACMPresource |
/usr/bin/grep "group =" > /tmp/sybtmp_54 2>&1)
ha_ibm_checkalive: String returned = "xxxxx"
Running ha_ibm_ossyscmd, with cmd =(/usr/bin/odmget -q"group=xxxxx" HACMPgroup | /usr/bin/grep "nodes =" > /tmp/sybtmp_54
2>&1)
ha_ibm_checkalive: String returned = xxxxxxxxx xxxxxxxxx
ha_ibm_checkalive: Owning node of resource "xxxxxx" is "xxxxxxxxx".
Running ha_ibm_ossyscmd, with cmd =(/sybase/ASE-15_0/bin/sybha '/usr/sbin/cluster/utilities/clRGinfo -s xxxxxx'
0x0115932bd89834c877d85442f0b6f96463880ff21bf57e8ccebc00242a17412c > /tmp/sybtmp_54 2>&1)
ha_ibm_checkres: Result of clRGinfo is in file /tmp/sybtmp_54
ha_ibm_checkalive: Result of clRGinfo line 1=clRGinfo[283]: version 1.78
ha_ibm_checkalive: the result format from clRGinfo is not in the expected format '<resource>:<state>:<node>:<type>' in file
'/tmp/sybtmp_54'. Either resource or state or node is NULL

  • A 18737 error is also reported:

Msg 18737, Level 16, State 1:
Server 'Node01', Procedure 'sp_hacmpaccessvrfy', Line 161:
Server 'Node01' is not cluster configured.
(return status = 1)


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Environment

  • Sybase Adaptive Server Enterprise (ASE) 15.0.3 ESD#4 onwards
  • SAP Adaptive Server Enterprise (ASE) 15.7
  • IBM AIX HACMP 6.x

Product

SAP Adaptive Server Enterprise 15.7 ; Sybase Adaptive Server Enterprise 15.0

Keywords

SAP ASE, error 18737, clRGinfo, expected format, HACMP , KBA , high availability , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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