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SAP Knowledge Base Article - PublicSymptom
After giving a few users a coupon value that is more than the cost of the course, the excess value of the coupon does not roll over to the user's account.
Environment
SuccessFactor HCM Suite
Cause
The LMS system does not support rolling excess funds from a coupon to a user's account.
Resolution
This feature is working as intended. Recommend crediting the user's account directly than use a coupon code.
Keywords
KBA , LOD-SF-LMS , Learning Management System , Problem
Product
SuccessFactors HCM Suite 1505
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