SAP Knowledge Base Article - Public

2169697 - How to activate/deactivate US Compliance feature "I9" - Onboarding


  • How can I activate / deactivate I9 feature for Onboarding process?
  • Can I disable one of the I9 panels?


SAP SuccessFactors Onboarding - All Versions


To activate the feature, please, follow the steps below:

  1. Go to Super Admin site/Features (via partner or via SAP case if a partner is not available/engaged).
  2. Find the "I9 Feature" (please see screenshot "I9_Feature"). On the right side you will see current status.
  3. If you want activate/deactivate the feature, you must click on the name of the feature
  4. On the left side select necessary process (please see screenshot "I9_Feature_Activate") and click button "Activate" or "Deactivate" (depends from current status).

The feature contains the following panels:

Initial step (PHV):

  1. "Federal_I9_Existing_Employees"

Employee step (NES):

  1. "I9_Instructions"
  2. "I9_Instructions_Section2"
  3. "Federal_I9_Translator"
  4. "Federal_I9"
  5. "Federal_I9_A"
  6. "Federal_I9_EmailPhone"
  7. "Federal_I9_ParentOrLegalGuardianRequirement"
  8. "Federal_I9_ParentOrLegalGuardianRequirementStop"

Approve step (Orientation):

  1. "I9OutOfCompliance"
  2. "I9OutOfCompliance_TerminateTheEmployment"
  3. "I9OutOfCompliance_ChangeStartDate"
  4. "I9OutOfCompliance_ContinueNotCompliant"
  5. "I9OutOfCompliance_SuspendTheEmployment"
  6. "Federal_MA_NewHireInfo"
  7. "I9_Instructions_OS"
  8. "Federal_I9_CitizenshipCorrect"
  9. "Federal_I9"
  10. "Federal_I9_A"
  11. "Federal_I9_EmailPhone"
  12. "Federal_I9_ParentOrLegalGuardianRequirement"
  13. "Federal_I9_ParentOrLegalGuardianRequirementStop"
  14. "Federal_I9_Stop"
  15. "Federal_I9_Id"
  16. "I9_DocumentUploading_I20"
  17. "I9_DocumentUploading_DS2019"
  18. "Federal_H1B_Status"
  19. "I9_DocumentUploading_I129"
  20. "Federal_I9_Translator"

 Note : It is not possible to have few panels enabled or disabled, It's required to have the entire feature activated or the entire feature deactivated.


Panels, Enable, Disable, Federal, Instructions, USA , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To


SAP SuccessFactors Onboarding all versions