Symptom
Hiring Manager field in Requisition is empty when creating a Requisition from Position Org Chart.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Employee Central
Cause
There are two potential reasons why the system may skip the mapping when the Rule is triggered to search for the Hiring Manager:
- The Business Rule may have incorrect syntax for fetching the Hiring Manager.
- The Position being used may be misconfigured and does not have any person assigned to it as an incumbent.
Resolution
The fix will be different for each scenario described above:
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Make sure that following code is added in mapping rule (we have provided the 2 accepted examples of setting this value). Please use article 2583927 - Mapping Hiring Manager role when creating job requisition using Position Org Chart in Recruiting for further information on how to set the Rule
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2. Check whether the Parent position has an incumbent associated:
In the Org Chart above, here we are creating a requisition from the position named President. Parent position CEO do not have any incumbent (person) assigned to it. Hence the hiring manager name will be empty in requisition form, following the Rule logic.
Since the missing Manager assigned is coming from Position, the details of its Position will need to be reviewed from Employee Central side and ajust the relationship by adding an incumbent to the parent position.
For further information on configuring the Position to Job Requistion Integration, please refer to Position Management Implementation Handbook
See Also
Keywords
Position, Requisition, Hiring Manager, empty, missing, null, mapped , KBA , LOD-SF-RCM-POS , Position Integration , LOD-SF-EC-POS , Position Management , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem