2170425 - Step "Create Users" failed after running for a long time

Symptom

Step "Create Users" failed with the following error after running for a long time:

No P4 connection could be established to <SID> from <DAA Agent host>
P4 Connection to <SID> failed (More details in SMDAgentApplication.log of agent <DAA Agent host> ); nested exception is:
java.io.IOException: Can't get Socket. Reason:Connection timed out(cause=java.io.IOException Can't get Socket. Reason:Connection timed out)

Environment

SAP Solution Manager 7.1

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , SV-SMG-INS-CFG-MNG , Managed System Configuration , Problem

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