Symptom
When searching for a candidate, certain candidates are not visible in the dropdown list even though they exist in the database
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to Recruiting > Go to 'Candidate Search';
- Try to search for a candidate (For example 'Smith' ,'Sam' etc);
Here the search is set up in such a way that if you type "smith" the results will include "smithson or abcsmith or smithxxx etc. …now there is a limit of how many results you get to see in the list.
The limit here is 30 candidates; hence the desired candidate may not be displayed.
The system displays ONLY a limited number of candidates as below:
Cause
As of now there is a limit is set in the system that only list 30 candidates on this search.
Resolution
To reduce the results, you can type in last name/middle name. This will help to narrow down the result.
For example you can search for "Smith A"
Keywords
Candidate, search, results, rcm, recruiting, candidates, searching, databases , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem