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2170636 - SLA Relevant Field In Downtime Details Report

Symptom

There is an attribute SLA Relevant in the Downtime Details (Productive System) report that you can access from the Service Control Center work center. It has either value Yes or No.

You want to know the Yes or No is based on what principle.


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Product

SAP Business ByDesign all versions

Keywords

KBA , sla relevant , downtime details (productive system) , service control center , LOD-CRM-LA , Live Activity , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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