2170994 - Error Message "Please enter only valid Katakana characters" When Saving Bank Directory for Japanese Bank

The case document is especially for the Japanese customer.

The following error message pops up when saving a bank directory for Japanese bank.

Save failed

Please enter only valid Katakana characters

SAP Business ByDesign All Version, Japanese Bank

The issue can be reproduced with following steps:

1. Go to Liquidity Management work center, view Master Data and sub view Bank Directory.
2. Select New, then Bank Directory Entry.
3. Input Bank Name and Bank Name (Katakana).
4. Select Country as Japan.
5. Select Save, then an error message prompts, even though katakana has been filled in field Bank Name(Katakana).

Only half-width katakana characters are allowed for entering the bank name.

Enter half-width katakana in Bank Name (Katakana).

Typically, half-width katakana appear smaller than full-width katakana.

SAP Format for Bank Directory Upload — Japan

Bank Directory, Japan Bank, Katakana Characters , KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To