2171588 - OData API Metadata Refresh and Export in SuccessFactors Cloud

There are many possible symptoms regarding this feature:

• The Continuous Performance Management (CPM) page keeps loading;
• There is an OData API error when opening the CPM module;
• Needs to Refresh/Export OData API Metadata through SuccessFactors UI;
• The to-do task "Third-Party To-Do Items" is displaying the text "[object Object]";
• New records/data not being returned through API calls;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Performance Management
• SAP SuccessFactors Goal Management
• SAP SuccessFactors Continuous Performance Management
• SAP SuccessFactors Employee Central
• SAP SuccessFactors Integration Center
• SAP SuccessFactors Recruiting Management

• Refresh: Initiates a request invoking ‘$metadata’ to refresh the metadata.
• Export: Downloads an XML file with the metadata from the cache.

Follow below steps to refresh metadata:

1. Go to Admin Center;
2. At the Search Tools, search for  OData API Metadata Refresh and Export:

    

3. Functionality:

• When clicking Refresh, notice the message “Refresh Successful!” after metadata gets refreshed.
• The updated metadata will be re-generated, and saved into the cache for further usage such like export metadata:

     

4. When you click Export, the web browser will start downloading the metadata.
5. The default format of file name is: CompanyName-Metadata.xml.

Via Provisioning (Partners & Support Only)

Go to MDF Cache > Clear cache:

Necessary Configuration

To use the OData API Metadata Refresh and Export functionalities the following configuration needs to be in place:

1. Go to Admin Tools > Manage Permission Roles > Permission Settings;
2. Click Manage Integration Tools on the left-hand side and check the Access to OData API Metadata Refresh and Export option:

KB article 2492592 - Filters in the My Workflow Requests Page Shows no Data

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions