SAP Knowledge Base Article - Preview

2171592 - Process to enable the use of Plateau Report Designer (PRD)

Symptom

What is it?
Custom report developers can now download a custom reporting interface called Plateau Report Designer (PRD) and review the connection credentials directly from the SF LMS application.

Why is it important?
Previously report developers had to contact customer support to get the report designer client loaded to the FTP site, and the login parameters were not easily identifiable. Now, the right admin with the right access can find what they need, when they need it, right in the application.

This option will not be visible nor can be enabled in Production instances or demo instances. This includes PLS as BRIT is not included please see partner edge documentation for further information.

VJDBC connections are given to only one stage or test instance per customer, but you can request to transfer the VJDBC connection to another preview instance.

Note:
Please note that you still have to contact the support for the initial setup for VJDBC connection and report_developer role to access the database.
The 1708 enhancement only impacts for the customers who have the initial setup done.
The Plateau Report Developer is a third party application where SF Support is limited to the VJDBC connection setup only.

Although you can use any VJDBC custom report designer, SF Support cannot assist setting up or troubleshooting these applications; however we have additional resources in the See Also section below specifically for Plateau Report Designer.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Learning
  • Plateau Report Designer (PRD)

Product

SAP SuccessFactors Learning all versions

Keywords

LMS, Learning Management System, PRD, VJDBC, REPORT_DEVELOPER, plateau report developer, data source, database, custom designer, create connection, JDBC , KBA , lmsadminui , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , How To

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