2171592 - Process to enable the use of Plateau Report Designer (PRD) on Learning

What is it?

Custom report developers can now download a custom reporting interface called Plateau Report Designer (PRD) and review the connection credentials directly from the SuccessFactors Learning application.

Why is it important?

The learning admins can download, upload and modify the existing reports into SF Learning.

This option will not be visible nor can be enabled in Production instances, free trial demo instances, commercial/sales demo instances, or Customer Test tenants @ Production.

VJDBC connections are given to only one stage or test instance per customer, but you can request to transfer the VJDBC connection to another preview instance.

• Note:
  • Please note that you still have to contact the support for the initial setup for VJDBC connection and report_developer role to access the database.
  • The Plateau Report Developer is a third party application where SF Support is limited to the VJDBC connection setup only.

Although you can use any VJDBC custom report designer, SuccessFactors Support cannot assist setting up or troubleshooting these applications; however we have additional resources in the See Also section below specifically for Plateau Report Designer.

SAP SuccessFactors Learning

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