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2171990 - Step 'Set Authentication Policy' fails with 'error occured while storing policy security configuration' during SOLMAN_SETUP

Symptom

During the execution of step 'Set Authentication Policy' in the System Preparation (SOLMAN_SETUP), when the authentication policy is changed the following error occurs:

com.sap.smd.server.manager.SMDException: [CertificateMigrationManager.setAuthenticationTypeAfterNextAgentConnection] Error occured while storing policy security configuration

The following picture describes the issue:

error.png

In the defaultTrace file, the following details are shown for the error:

Severity Error
Location com.sap.smd.server
Text AgentDataProvider.setupAgentConnectionCertificate() exception occurs during certifcate automatic migration setup (SMD_ADMIN,36)
[EXCEPTION]
 com.sap.smd.server.manager.SMDException: [CertificateMigrationManager.setAuthenticationTypeAfterNextAgentConnection] Error occured while storing policy security configuration
at com.sap.smd.server.manager.CertificateMigrationManager.setAuthenticationTypeAfterNextAgentConnection(CertificateMigrationManager.java:176)
at com.sap.smd.agent.monitoring.AgentDataProvider.setupAgentConnectionCertificate(AgentDataProvider.java:564)
....
Caused by: com.sap.smd.server.manager.SMDException: Failed to store config file: security_policy/configuration
... 27 more
Caused by: com.sap.engine.frame.core.configuration.ConfigurationLockedException: Cannot lock Configuration; it is already locked.
... 28 more
Caused by: com.sap.engine.frame.core.locking.LockException: Cannot lock [...807272350, !J2EE_CONFIGURATION_MANAGER, ..... ]; it is in use by another owner. The lock collision occurred with user <internal>.


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Environment

  • SAP Solution Manager 7.10
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1

Keywords

set authentication policy for agents Generation of certificate for agent connections failedA failure occured while setting agent authentication policy to Basic , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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