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SAP Knowledge Base Article - PreviewSymptom
You have Solution manager 7.1 that is using CUA that operated in other system. e.g. ERP system. If the server running CUA service is unavailable you can see that all users were deleted.
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Environment
Solution Manager 7.1
Product
SAP Solution Manager 7.1
Keywords
CUA, Central, User, Administration, deletes, deleted, empty. , KBA , SV-SMG-ADM-CNM , Central Notification Management , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem
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