Symptom
When trying to set a Reason for Rejection for a Line Item in the Sales Order document, the error "Different Fulfillment type assigned to items in delivery group Y" is displayed in the UI. (where Y represents Delivery Group Number).
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Order Work Center.
- Go to Sales Order View.
- Filter for All Orders.
- Search for the Sales Order ABC (where ABC represents Sales Order ID).
- Click on Edit and Select View All.
- Navigate to Items Tab.
- Select the Line Item XX and Enter the Reason for Rejection in the Item Details (where XX represents the Line Item Number).
The error "Different Fulfillment type assigned to items in delivery group Y" is displayed in the UI.
Cause
In the Sales Order header level, the complete delivery for the line items checked. This means that all the line items are supposed to be delivered on the same date and hence they will have a same requested date.
Now, if at the item level the delivery rule was set to Single Delivery - full quantity, this results to a not confirmed ATP, because of which a delivery group issue occurs.
Resolution
- Go to Sales Order Work Center.
- Go to Sales Order View.
- Filter for All Orders.
- Search for the Sales Order ABC.
- Click on Edit and Select View All.
- Navigate to Items tab.
- Select the Line Item XX for which you want to enter the Reason for Rejection in the Item Details.
- Under the Item Details section, change the Delivery Rule to Multiple Deliveries.
This change will lead to the status change of ATP to Confirmed Sufficiently which allows you to set the Reason for Rejection.
Keywords
Different Fulfillment type assigned to items in delivery group, Sales Order, Error, Complete Delivery, Different Fulfillment, Delivery Group, ATP , KBA , AP-SLO , Sales Order Processing , How To