- While configuring Email server in IQ cockpit ( Cockpit Server 4 SP08 PL01 ) from ( IQ 16 sp08 pl30 ) via General Settings -> Email -> Email server name .... ( Enter SMTP server )
Following error is seen on cockpit window
There was an error updating the e-mail target in the repository.
javax.management.RuntimeOperationsException : Exception invoking method validateSMTPServer abc.def.com
Connection attempt with abc.def.com SMTP Server failed.
- Ensure that the SMTP server is up and running. javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client.
In agent.log, following error is seen
2015-05-14 13:55:40,794 [ERROR] [alert.AlertService ] [scc-ui::80639] - smtp://abc.def.com Connection attempt with smtp://abc.def.com SMTP Server failed. Please ensure that the SMTP server is up and running.
2015-05-14 13:55:50,062 [ERROR] [alert.AlertService ] [scc-ui::80687] - abc.def.com Connection attempt with abc.def.com SMTP Server failed. Please ensure that the SMTP server is up and running.
- Eliminating cockpit from picture and see whether first user can get email by using command line on cockpit host as shown following example, shows email is received.
$ mailx -S smtp=your_smtp_host -S from=CockpitServer@sap.com -s "subject" email@example.com <<EOM
? Hello , This is an test message using mailx and smtp from command line
- Why is there an error while adding smtp server when manual attempt to talk to smtp server from same host works fine and email is received ?
SAP IQ 16
SAP IQ 16.0
cockpit, validateSMTPServer, authentication, mechansims , KBA , BC-SYB-IQ , Sybase IQ , Bug Filed
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