SAP Knowledge Base Article - Public

2173112 - Confirm Warnings prompt when changing Scheduled Segment Time


Confirm Warnings prompt encountered when changing the segment's scheduled date and time.

2173112 symptom.png

The User <Lastname>, <Firstname> has a schedule conflict with a scheduled offering <Scheduled Offering ID> (Start: <start time>, End: <end time>)

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Reproducing the Issue

  1. Go to Learning > Search for the Schedule Offering
  2. Under Related > Segment > Click the chosen segment > Edit the required fields
  3. Save


When a user enrolled in the segment has a conflicting schedule on the date and time the admin or trainer rescheduled the particular segment.


  1. Clicking Continue at this prompt will proceed in saving the new schedule for the segment.
    Note: This segment is in conflict with the other segment assigned to the user.

  2. To avoid the user's conflict of scheduled segment, click Cancel.
    Navigate to registration and manually remove the user which is part of the segment. By removing this user, the trainer or administrator will be able to continue to successfully adjust the date and time of the segment.

    2173112 reso.png


Scheduled Offering, Change Date and time, segment, modify, item, schedule, record, end, start, timezone, prompt, conflict, confirm warnings, registration, user enrolled , KBA , lmsadminui , LOD-SF-LMS-ITE , Items , Problem


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