SAP Knowledge Base Article - Public

2173112 - Warnings Prompt When Changing Class Agenda Timeslot


Warnings prompt encountered when changing the class agenda timeslot.

The User <Lastname>, <Firstname> has a schedule conflict with class <Class ID> (Start: <start time>, End: <end time>)


SAP SuccessFactors Learning - All Supported Versions

Reproducing the Issue

  1. Go to Learning Administration> Search for the Class
  2. Under Agenda > Click the chosen timeslot > Edit the time slot
  3. Click 'Save' button


When the admin or instructor reschedule the class, a user enrolled in the class has a conflicting schedule.


  1. Navigate to registration tab and manually remove the affected user,
  2. Then the instructor or admin will be able to continue to successfully adjust the time slot;


  1. Go to System Administration>Application Administration>User Settings,
  2. Enable the option 'Prevent Admins and Managers from creating user schedule conflicts'
  3. Admin will see a warning pop up but will be able to save the change: 

           Warning Details:
           The User <Lastname>, <Firstname> has a schedule conflict with class <Class ID> (Start: <start time>, End: <end time>)
           Do you wish to proceed?

Note: Another option under User Setting 'Prevent Users from creating user schedule conflicts' will allow users to register for classes with conflicting schedules.


Change Date and time, agenda, registration, user enrolled, class, user settings , KBA , lmsadminui , LOD-SF-LMS-ITE , Items , How To


SAP SuccessFactors Learning all versions