SAP Knowledge Base Article - Public

2173683 - 'You cannot access target page' when Accessing Learning via BizX

Symptom

User receives the error message “You cannot access the target page” when trying to access Learning via BizX.

BizX.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors HXM Suite

Cause

The configuration for links[HOME_PAGE].enabled is set to FALSE which will restrict the users to ability to access Learning.

Resolution

  1. In order to fix it, navigate to Learning Administration
  2. Go to System Administration > Configuration > System Configuration > edit DIRECT_LINK property file
  3. Search for HOME_PAGE
    DirectLink.png

  4. Find 'links[HOME_PAGE].enabled=false' and update to 'true' and click Apply Changes.
  5. Log off and log back in and the user will be now be able to access Learning.

Keywords

BizX to LMS, Integration, Integration Issue, links[HOME_PAGE].enabled, access, target, page, error, issue, , KBA , lmsadminui , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors Learning all versions