Symptom
In the BI LaunchPad, Central Management Console, or after following OpenDocument links...
- The session remains open / active until the session timeout, rather than being dropped soon after a user closes the browser.
- This impacts the number of Concurrent Access Licenses used. If the user connects back, it will have 2 opened sessions. The number of CALs used increases rapidly and it becomes a blocking issue
- OpenDocument does not have a logoff button, making it especially problematic
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Environment
SAP BusinessObjects Business Intelligence platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
open doc, doc bi4, time out, kill session timeout 2 minutes 4.1 sp6 sp06 release opendocument support package automatic time out bi 4.x , KBA , biadmin , biserver , biod , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Product Enhancement
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