SAP Knowledge Base Article - Preview

2173802 - User sessions remain open until the session timeout, instead of being closed shortly after the user closes their browser

Symptom

In the BI LaunchPad, Central Management Console, or after following OpenDocument links...

  • The session remains open / active until the session timeout, rather than being dropped soon after a user closes the browser.
  • This impacts the number of Concurrent Access Licenses used. If the user connects back, it will have 2 opened sessions. The number of CALs used increases rapidly and it becomes a blocking issue
  • OpenDocument does not have a logoff button, making it especially problematic


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Environment

SAP BusinessObjects Business Intelligence platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

open doc, doc bi4, time out, kill session timeout 2 minutes 4.1 sp6 sp06 release opendocument support package automatic time out bi 4.x , KBA , biadmin , biserver , biod , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Product Enhancement

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