Symptom
Customer is upgrading from SAP ERP 6 EhP4 system to SAP ERP 6 EhP7. During the SUM process to upgrade, the process has stopped in the configuration Step 5.3 at the add-on selection screen.
Sum proposes 1 of 3 options:
1) Upgrade the add-on with SAINT package.
2) Keep the add-on with the current version. Use only if supported by the add-on vendor. A Vendor Key is required.
3) Delete the add-on with SAINT package actively.
Customer needs to continue with option #2 however they do not have a Vendor Key available.
Syclo add-on version is 330_700.
SUM screens are attached (attached as 2174230.pdf herein).
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Environment
SAP ERP 6 Ehp4
Agentry 5.x or Agentry 6.0.x
Windows
Product
Keywords
SYCLO 330_700 SMFND SMERP vendor key , KBA , vendor key , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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