2174281 - SAP Lumira cannot connect to Teradata

• SAP Lumira gives Could not initialize class com.teradata.tdgss.jtdgss.TdgssManager when connecting to Teradata
  
  
  
• Or you see an empty error message box:
  
  
  
• Subsequent logon attempts trigger the following error message: java.lang.NoClassDefFoundError: com/teradata/tdgss/jtdgss/TdgssManager : cannot initialize class because prior initialization attempt failed
  
  
  
• Lumira Desktop trace logs records:
• java.lang.ExceptionInInitializerError
   at com.teradata.jdbc.jdbc.GenericTeraEncrypt.getTDgssVersion(GenericTeraEncrypt.java:640)
   at com.teradata.jdbc.jdbc_4.parcel.ClientConfigParcel.toStream(ClientConfigParcel.java:54)
   at com.teradata.jdbc.jdbc_4.io.TDPacket.addParcel(TDPacket.java:98)
  ...
  Caused by: java.lang.NullPointerException: while trying to enter a null monitor loaded from static field com.teradata.tdgss.jtdgss.TdgssConfigApi.doc
   at com.teradata.tdgss.jtdgss.TdgssConfigApi.GetMechanisms(TdgssConfigApi.java:141)
  ...
• java.lang.NoClassDefFoundError: com/teradata/tdgss/jtdgss/TdgssManager : cannot initialize class because prior initialization attempt failed
   at com.teradata.jdbc.jdbc.GenericTeraEncrypt.getTDgssVersion(GenericTeraEncrypt.java:640)
   at com.teradata.jdbc.jdbc_4.parcel.ClientConfigParcel.toStream(ClientConfigParcel.java:54)
  ...
  Caused by: java.lang.ExceptionInInitializerError
   ... 63 more
  Caused by: java.lang.NullPointerException: while trying to enter a null monitor loaded from static field com.teradata.tdgss.jtdgss.TdgssConfigApi.doc
   at com.teradata.tdgss.jtdgss.TdgssConfigApi.GetMechanisms(TdgssConfigApi.java:141)
  ...

• SAP Lumira Desktop
• Teradata 14 or 15 JDBC driver

teradata acquire acquisition failure failed initialize initialization install configuration , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem