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2175987 - Two Way SSL certificate support for BI Platform server and client products


  • You have enabled two-way SSL certificate on a web server or tomcat and would like BI client tools like Analysis for Office to use HTTPS web service url.
  • BI Platform Web services were configured per SAP KBA 1812984
  • Users receive an error "Error while Checking Availablilty" when trying to access the BI Platform using Client tools with the https url.
  • BI Launchpad and CMC work fine via IE and Chrome Web Browsers. 
  • Even the Webservice URL endpoints like https://server/dswsbobje/ and exploring all the services links works fine from Browser.
  • But none of the BI Platform Client tools which use the Web Services URL work with SSL enabled.
  • Advanced Analysis for Office Client fails with the following error -

    - Information: Exception when trying to check BOE server
    General .NET Exception:
    GetServerInfo exception (Error: WSE 99999)
       at BusinessObjects.DSWS.Session.Session.GetServerInfo()
       at iSystemInfo, ICrUrlValidatedResult& oUrlValidateResult, CrDSWSVersionEnum& oVersion, String& oErrorMessage)
     | 2015-04-30T08:25:55 | ()
    - Information: Cause of exception: GetServerInfo exception (Error: WSE 99999)CauseMessage: The request was aborted: Could not create SSL/TLS secure channel. | 2015-04-30T08:25:55 | ()
    - Information: Logon with parameters | 2015-04-30T08:25:55 | ()
    - Information: CMSNAME: SERVER | 2015-04-30T08:25:55 | ()
    - Information: WSURL: https://SERVER:443/dswsbobje/ | 2015-04-30T08:25:55 | ()
    - Information: Exit CheckBoeSystem | 2015-04-30T08:25:55 | ()
    - Information: Logon dialog canceled | 2015-04-30T08:26:01 | ()
    - Information: CommandProcessor: Main Command: State: End ExecutionResult: False Information:  | 2015-04-30T08:26:01 | ()




  • SAP BI Platform 4.x Server & Client products - all patch levels [ 4.1 / 4.2 / 4.3]
  • SAP BusinessObjects Enterprise XI 3.1  Server & Client products - all patch levels
  • Apache or any supported web server configured with two-way SSL


SAP BusinessObjects Business Intelligence platform all versions


XI 3.1 BI 4.x 4.1 4.2 4.3 2-way SSL MS OLAP Office web services Apache web server httpd conf , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-AO-CON , Please use component BI-RA-AO-XLA , Problem

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