SAP Knowledge Base Article - Preview

2175993 - Sybase Unwired Server 2.1.3 service hung in a starting state - SUP/SMP

Symptom

User has been running Sybase Unwired Platform for several years and starting 3 days ago, the Windows Service is hanging in a "starting" state and never fully starts.  Review of the running Windows proccesses in Task Manager does not show the JMSBridge.exe process running, but all other Sybase Unwired Platform proccesses are running.


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Environment

  • Sybase Unwired Platform 2.1.3.358
  • Windows 2008r2

Product

SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0 ; SAP Mobile Platform 3.1 ; Sybase Unwired Platform 1.5.2 ; Sybase Unwired Platform 1.5.5 ; Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2

Keywords

  • hung
  • starting
, KBA , MOB-SUP-RT , SUP Runtime , Problem

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