2178457 - How to troubleshoot Introscope Metrics (Enterprise Manager) in Solution Manager Technical Monitoring

Symptom

You have gray metrics in Technical Monitoring and the source of the metrics is the Enterprise Manager (Introscope). These are usually Java metrics which are "pushed" to Technical Monitoring.

Environment

SAP Solution Manager 7.1
SAP Solution Manager 7.1, version for SAP HANA
SAP Solution Manager 7.2

Keywords

Wily, CA Introscope, IS, dpc push, MAI, SOLMAN, JAVA metrics, Diagnostics, Grey Alerts, MoM, Standalone, SM_workcenter, SM_Setup, System Monitoring, JCo metric , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , How To

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