Symptom
Getting following script error when navigating to employment information page
Click Ok->Scroll down--->Compensation and Spot bonus portlet keeps on loading without displaying data
Environment
SuccessFactors Employee Central Employment Information Page
Cause
Advances is enabled in the system.But deduction is not.Its mandatory that deduction management must be enabled with advance functionality.
In employment information page advances portlet is housed inside the spot bonus or recurring pay component portlet.
System is trying to load the portlets inside the employment information page,unfortunately spot bonus portlet is throwing a validation error due to advances-deduction config issue and hence script error.
Resolution
Enable deduction management from backend(provisioning.
Keywords
Script error,Employment information page,Advances,Loading , KBA , LOD-SF-EC-DED , Deductions , Problem