2180213 - Cannot Add Products to Opportunity

You have added a blank line item to the opportunity, now when you try to add products, the products value help is empty.

1. Go to the Sales work center.
2. Go to the Opportunities view.
3. Open the Opportunity ABC.
4. Navigate to the Products facet.
5. Choose the Add button.
6. Enter only the Product Category field as DEF and Save.
7. Now, choose the value help of the Product field from the table.

The value help is blank.

The product category entered has no products added to it.

1. Go to the Products work center.
2. Go to the Product Administration view.
3. Open the Product XYZ.
4. Enter the Product Category as DEF and Save.

Now, when you add products to opportunities, with product category as DEF, product XYZ will be available.

 

 

KBA , LOD-CRM-OPP , Opportunity Management , How To

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