SAP Knowledge Base Article - Preview

2181272 - Performance issues with BI 4.1 when installed with Trend Micro OfficeScan 10.6


After installing SAP BI 4.1 on Windows 2012 with Trend Micro Office Scan 10.6, you will notice that the tmlistener.exe, WMIprvSE.exe, cms.exe, java.exe processes are using the majority of your server's processing time.

When examined using Process Monitor you will notice that the tmlistener.exe Private Bytes will eventually climb very much like a memory leak – continuously increasing.

Once all memory on the system is depleted, the SAP BI servers and CMS become unresponsive.

This is noticed sooner the less memory your server has and the more severs you have configured.



SAP Business Intelligence 4.1

Windows Server 2012

Trend Micro OfficeScan 10.6


SAP BusinessObjects Business Intelligence platform 4.1


KBA , BI-BIP-PER , Performance investigation , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.