SAP Knowledge Base Article - Preview

2181372 - IPH6018: Incompatible Enrollment Code, Android enrollment into Afaria failing

Symptom

  • Enrolling Android devices into Afaria fails with "Enrollment Failed" appearing in the client.
  • Afaria server logs show "IPH6018: Incompatible Enrollment Code" with details showing "incompatible with Android".
  • Issue may occur after Afaria server certificates (such as SSL certificates) were renewed.


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Environment

SAP Afaria 7

Product

SAP Afaria 7.0

Keywords

android, samsung, kitkat, lollipop, sp4, sp5, android enrollment not working, android enrollment fail , KBA , android enrollment , MOB-AFA , Afaria , Problem

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