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2182324 - Response Control: Notification task Planned start and finish date calculation


The Response Control functionality regarding quality notifications is in use, and tasks are added to the notification. The task Planned start or finish dates are not calculated according to the expectations. For example: the notification Required End date is copied to the task Planned finish date, and Response time or Service window is not taken into account.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP ERP Quality Management (QM)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA


SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions


ECC, automatisch, Ermittlung, Maßnahme, Massnahme, Priorität, Starttermin, Reaktionssteuerung, Reaktionsschema, Reaktionszeit, Reaktionsüberwachung, Reaktionszeitüberwachung, Bereitschaftszeiten, Bereitschaftsschema, iviqmsm-pster, sy-datlo, gv_time_zone_active, sy-datum, iviqmsm-peter, iviqmsm-pstur, iviqmsm-petur, VIQMEL-STRMN, VIQMEL-LTRMN, VIQMSM-PSTER, VIQMSM-PETER, SYST-DATLO, SYST-DATUM, Response Monitoring, Response Profile, Response Times, Service Profile , KBA , QM-QN , Quality Notifications , PM-WOC-MN , Maintenance Notifications , How To

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