SAP Knowledge Base Article - Preview

2183131 - How to Schedule or Send a document to SFTP destination in SAP BI 4.x

Symptom

  • Schedule or Send to SSH File Transfer Protocol (SFTP) destination is supported with SAP BusinessObjects BI Platform 4.1, Support Package 06, and all later versions
  • SFTP is not supported in SAP BusinessObjects Enterprise XI 3.1, BI Platform 4.0, or 4.1 prior to SP06
  • The SFTP Location destination requires entry of the "fingerprint" value.
  • Using the "fingerprint" value for the SFTP server, as retrieved by a PuTTY or WinSCP client does not work.  Schedules fails with the following error message:
        connection error.[]: [CrystalEnterprise.Sftp]
  • How do I determine the correct value for the "fingerprint" value?
  • How do I validate the "fingerprint" value?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.” 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Server all versions

Keywords

BO BI SFTP Secure FTP destination schedule SSH SSL TLS fingerprint fingerprint publication protocol ssh1 ssh2 fail error crystalenterprise.sftp FWM 02024 [CrystalEnterprise.Sftp]: []  [Error in sftp handshake] MD5 connection reset peer hec suse , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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