Symptom
- Schedule or Send to SSH File Transfer Protocol (SFTP) destination is supported with SAP BusinessObjects BI Platform 4.1, Support Package 06, and all later versions
- SFTP is not supported in SAP BusinessObjects Enterprise XI 3.1, BI Platform 4.0, or 4.1 prior to SP06
- The SFTP Location destination requires entry of the "fingerprint" value.
- Using the "fingerprint" value for the SFTP server, as retrieved by a PuTTY or WinSCP client does not work. Schedules fails with the following error message:
connection error.[]: [CrystalEnterprise.Sftp] - How do I determine the correct value for the "fingerprint" value?
- How do I validate the "fingerprint" value?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Server all versions
Keywords
BO BI SFTP Secure FTP destination schedule SSH SSL TLS fingerprint fingerprint publication protocol ssh1 ssh2 fail error crystalenterprise.sftp FWM 02024 [CrystalEnterprise.Sftp]: [] [Error in sftp handshake] MD5 connection reset peer hec suse , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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