SAP Knowledge Base Article - Public

2183789 - Error message:"Return Code 120 returned from the server" when publishing new and existing Crystal Reports to SAP BW system

Symptom

  • Unable to save Crystal reports to BW
  • Error:"Return Code 120 returned from the server"

Environment

  • SAP Crystal Reports 2011
  • SAP Netweaver 7.3

Reproducing the Issue

  1. Launch Crystal Reports Designer
  2. Create a new report
  3. Go to SAP > Save Report
  4. Publish to BW
  5. Error is displayed

Cause

  • Network issue

Resolution

  • Check the Network communication between the client and the BW server
  • Check that the BW publisher is running fine in Central Configuration Manager (CCM):

BW_PUBLISHER.png

Keywords

Error code 120. SAP, NW, CR 2013. CR 2011, printer , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013