SAP Knowledge Base Article - Public

2184062 - SAP Jam - Notifications set to 'immediate' but e-mail notification not being received immediately


Even though 'e-mail updates' are set to immediate in SAP Jam (Overview page, Group settings) users do not receive notifications immediately.


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This is due to the fact that notifications are handled with background jobs. Therefore, depending on what other background jobs are queued up, it can take a varying degree of time for the notification to get generated.

The "Immediate" e-mail notifications are sent at an interval of once every 10 minutes.

See Also

2168697 - SAP Jam - How to manage SAP Jam Email Notifications

SAP Jam Collaboration User Guide


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