When using Internet Explorer browser the icons in SAP Jam are not appearing. In other browsers the icons are appearing as normal.
SAP Jam Collaboration
This is caused by an Internet Explorer configuration issue. 'Font Download' has to be set to 'Enable' in Internet options.
To resolve the issue, in Internet Explorer:
- Go to Tools (Tools icon)
- Select 'Internet Options'
- Select 'Security' tab
- In 'Zone' select 'Internet'
- Select 'Custom Level'
- Scroll down to 'Downloads' section and ensure that 'Font Download' is set to 'Enable'. This needs to be set to allow Internet Explorer to download the icons.
- Close and then reopen Internet Explorer.
2538843 - Not Able to Change Icon on SAP Jam Application Mobile - Android Only
IE, picture, graphic, missing, icon, internet explorer , KBA , LOD-SF-JAM , SAP Jam , LOD-JAM , SAP Jam , Problem