SAP Knowledge Base Article - Public

2184232 - How to send scheduled reports or connector results notification in LMS to multiple email addresses?

Symptom

  • How to send scheduled reports or connector results notification in LMS to multiple email addresses?
  • Getting "The e-mail address is invalid" message when trying to include multiple emails on APM or connector notification.

Environment

SAP SuccessFactors Learning

Resolution

  • Enter multiple comma-separated email addresses into the text box for mailing the report, as the validation rules are not enforced, ex.: xxxx.xxxx@xxxx.com, xxxxx.xxxxx@xxxx.com, xxxxxx.xxxxxx@xxxx.com.
  • There is a character limit of 128 characters for the email address field.
  • Adding an extra comma at the end of the emails list will cause the email with the report not to be sent, the list needs to end with the last email address.

 If you receive an "The e-mail address is invalid" message, you can follow this workaround:

  1. Log into the Learning system as an Administrator
  2. Navigate to System Admin>Configuration>System Configuration>LMS_ADMIN
  3. Change the following configuration value from 'true' to 'false', thus:

# When emailValidationEnabled is set to true, the class in emailValidationClassName is called to validate e-mail syntax.
# When a user types in an e-mail address, the system checks for @ symbols and periods (.) for correct e-mail syntax. Default: true.
emailValidationEnabled=true

WARNING: This is a global setting, if the emailValidationEnabled property is set to false, Learning will not validate the syntax of any addresses entered in fields where administrators or users can enter e-mail addresses.  Double check all email addresses entered are in a valid format to ensure messages are received successfully.

Keywords

emailvalidation, LMS, APM, connector, notification, email, connector, report, validation, address, multiple, The e-mail address is invalid , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions