SAP Knowledge Base Article - Public

2184358 - Validation Error about Telephony when adding the VLS option in a scheduled offering-Learning Management System

Symptom

When adding the VLS server information during creation of a scheduled offering we get the below validation error:

 

VLS-Meeting.jpg

Environment

SuccessFactors LMS

Learning Management System

Cause

This is the error we are getting from WebEx. We just have to set the telephony type from LMS. 

 

VLS-Telephony.jpg

Resolution

VLS audio is supported only when the below Settings are enabled in WebEx

 

VLS-TeleConf.jpg

 

Check the WebEx Audio Settings in Webex and include telephony options in LMS as per the above settings.

 

 

Keywords

Telephony error, Validation error , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508