SAP Knowledge Base Article - Public

2185229 - Stores Cannot Be Created in SAP Hybris Cloud for Customer


You want to create new stores, but the New button is missing.

Reproducing the Issue

  1. Go to the Stores work center.
  2. Select the Stores view.
  3. The New button for creating new stores is missing.


You don’t have the possibility to create stores in SAP Hybris Cloud for Customer because the entries are fetched from a third party system SAP Hybris Cloud for Customer is integrated with.


This is the standard expected system behaviour.

You have to integrate SAP Hybris Cloud for Customer with the necessary third party system in order to see data under the Stores work center.


KBA , AP-LDM , Location Data Management , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions