Symptom
When creating an incident, the following error comes up:
"You are not authorized to create a message for this SYSTEM or CLIENT"
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Environment
- SAP Solution manager
- SAP enhancement package for SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
message, SOLMAN, satellite, help, crm_ui, sm_crm, LMDB, SMSY, AGS_WORK_INCIDENT_CREATE , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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