Symptom
- When using the property sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER it does not nullify the existing user.
- How to nullify Primary Manager in LMS using User Connector-SF?
Environment
SAP SuccessFactors Learning (LMS)
Reproducing the Issue
- Login to LMS Administration > System Admin > Configuration > System Configuration > Connector
- Set the sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER value.
- Update the feed file with blank values for the SUPER and the manager turns blank.
Cause
When using the property sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER it does not nullify the existing supervisor; this property is used to just ignore the value from input file so it does not error and will not nullify the supervisor value in SF LMS.
It is required to configure sfuser.connector.updateOnNull=SUPER rule.
Resolution
Go to Learning Administration > System Administration > Configuration > System Configuration > edit CONNECTORS file > Ensure below 2 properties are configured:
sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER
sfuser.connector.updateOnNull=SUPER
If need to set updateOnNull for mulitiple fields, please seperate column names with comma.
For example :sfuser.connector.updateOnNull=SUPER,CUSTOMCOLUMN_10
See Also
- User-SF Connector updateOnNull: https://help.sap.com/viewer/31fe467b30c240f5b2e6b553e428e1ac/latest/en-US/8416e4cefc86499aada4479ed87312cd.html
- User-SF Connector Matrix Manager: https://help.sap.com/viewer/31fe467b30c240f5b2e6b553e428e1ac/latest/en-US/4bf287b37698485cabd2f9c5e2ae7756.html
- User-SF Connector Supervisor Logic: https://help.sap.com/viewer/31fe467b30c240f5b2e6b553e428e1ac/latest/en-US/bc588dab790d46c0bf0e2a7070a7a029.html
- User-SF Connector Alternate Supervisor Logic: https://help.sap.com/viewer/31fe467b30c240f5b2e6b553e428e1ac/latest/en-US/3f9e22989d604230ac685a74b72e9891.html
Keywords
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