SAP Knowledge Base Article - Public

2185911 - How to nullify supervisor in the Learning Management System

Symptom

  • When using the property sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER it does not nullify the existing user.
  • How to nullify Primary Manager in LMS using User Connector-SF?

Environment

SAP SuccessFactors Learning (LMS)

Reproducing the Issue

  1. Login to LMS Administration > System Admin > Configuration > System Configuration > Connector
  2. Set the sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER value.
  3. Update the feed file with blank values for the SUPER and the manager turns blank.

Cause

When using the property sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER it does not nullify the existing supervisor; this property is used to just ignore the value from input file so it does not error and will not nullify the supervisor value in SF LMS.  
It is required to configure sfuser.connector.updateOnNull=SUPER rule.

Resolution

Go to Learning Administration > System Administration > Configuration > System Configuration > edit CONNECTORS file > Ensure below 2 properties are configured:

sfuser.field.transform.data.SUPER.@NULLIFY@=NO_MANAGER
sfuser.connector.updateOnNull=SUPER


If need to set updateOnNull for mulitiple fields, please seperate column names with comma.
For example :sfuser.connector.updateOnNull=SUPER,CUSTOMCOLUMN_10

See Also

Keywords

SF success factors learning lms nullify values through connector user-sf user null updateonnull supervisor alternate alt alt_super @nullify@ no_manager blank matrix manager, remove manager in LMS, delete manager in LMS , KBA , LOD-SF-LMS-CON , Connectors , How To

Product

SAP SuccessFactors Learning all versions