SAP Knowledge Base Article - Public

2185985 - How to create failure statuses in Learning?

Symptom

This KBA provides information on how to set failure statuses for items in Learning.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  • Failed and successfully completed statuses are required at the item level to mark the item as incomplete or completed.
  • This KBA helps you out if you are stuck when creating a failure status for a Learning item.

Resolution

Completion and failure statuses are both set in the References area of the Learning admin side:

  1. Log as a Learning admin >
  2. Navigate to References > Manage Users Learning > Completion Status >
  3. Click the "Add New" hyper link >
  4. Fill in the details as needed: Completion Status ID, Description and Item Type >
  5. DO NOT check the "Credit Given" checkbox for the Failure status >
    • Important Note: If this is checked, the status being created becomes a Completion status.

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See Also

Adding Course Completion Status

Keywords

learning, management, system, lms, failure, status, failed, completion, completed, course, complete, credit, no , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions