SAP Knowledge Base Article - Public

2186004 - connector exception: Connector admin does not exist in bizx in user connector sf-Learning Management System

Symptom

While in the connector run, in the connectror run report if you get the exception of : CONNECTOR admin does not exist in bizx

Cause

There are times in running a user connector sf you will get an exception connector admin does not exist in BizX, it does not seems to make sense in general but actually it does some times application(connector) had to make changes for the user in the bizx side

One example is when a use is inactivated in LMS it needs to remove the active registration in the LMS side the same has to happen in the bizx side as the Learning plan show their also, also may need to remove competencies attached to complete such task over the bizx side system needs a entry point which is admin id CONNECTOR, if this is already not present in the bizx side the system throws an exception.

Resolution

We need to create an admin with id connector in provisioning-> company setting this will resolve the issue.

Below is the view of section in company setting in provisioning where you need to create the admin.

 

Con_admin.PNG

Keywords

Learning Management System Connector Exception  , KBA , 1179 exception error , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions