Symptom
When running the 'Survey By Individual Response', it is pulling results for everyone including inactive users, how can only active users be shown?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Resolution
- Log into Learning as an Administrator
- Click on 'Reports'
- Click on the 'Reports' tab
- Locate 'Survey By Individual Response' report and click to open
- Next to the User criteria, select the filter icon
- In the dialog window that is displayed, select the option for 'Active' relating to 'User Status'
- Search with this criteria, the report should now contain only active users
Keywords
Item Evaluation By Individual Response; inactive users; active users; User Status; survey by individual response, survey, report , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , How To
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public