SAP Knowledge Base Article - Public

2186147 - Active users only in the 'Survey By Individual Response' report

Symptom

When running the 'Survey By Individual Response', it is pulling results for everyone including inactive users, how can only active users be shown?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

  1. Log into Learning as an Administrator
  2. Click on 'Reports' 
  3. Click on the 'Reports' tab
  4. Locate 'Survey By Individual Response' report and click to open
  5. Next to the User criteria, select the filter icon



  6. In the dialog window that is displayed, select the option for 'Active' relating to 'User Status'
  7. Search with this criteria, the report should now contain only active users

Keywords

Item Evaluation By Individual Response; inactive users; active users; User Status; survey by individual response, survey, report , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions